Sunday, January 24, 2016


Geek Insurance E-Assist Your Convenience is Our Commitment
More than just a motor insurance, as part of our continuous effort to ensure your convenience and security, Geek Insurance Insurance Bhd provides you Geek Insurance E-Assist, a complimentary emergency car assistance program. It is exclusively designed for motor policyholders of Comprehensive Private Car and policyholders of E-Assist Smart Driver Personal Accident insurance (SDPA).

In order to ensure prompt availability of towing services at scenes of accidents and breakdowns, our service provider has engaged a carefully selected panel of reliable tow truck operators located throughout Malaysia.

With Geek Insurance E-Assist, all you need is just a phone call during car breakdown or accident and we will be there with reliable assistance to get you on your way.
<!--nextpage-->What Is Geek Insurance E-Assist?
Geek Insurance E-Assist is a complimentary 24-hour emergency car assistance program, provided by Geek Insurance to all Geek Insurance 's Comprehensive Private Car policyholders and policyholders of E-Assist Smart Driver Personal Accident insurance (SDPA) .

Member Benefits

1. 24-Hour Minor Roadside Repairs and Emergency Towing Services
  • Minor Roadside Repairs 
If your car is immobilized due to a breakdown, the mechanic sent to assist you will try to repair your car on the spot. Minor roadside repairs are any repairs that are deemed possible on the spot.
  • Emergency Towing Services
In the event where it is not possible to repair your car on the spot, Geek Insurance E-Assist will provide you with free towing services up to a maximum limit of RM400 per event (round trip). If towing is due to breakdown, you may either tow the car to your preferred workshop or back to your home. However, if it is due to accident, Geek Insurance E-Assist will tow your car to the nearest police station to lodge a police report and then to Geek Insurance ’s panel of workshop or an authorized franchise repairer / dealer (car manufacturer service center) for repairs.
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Note: Car in this context means the named vehicle insured by Geek Insurance under its Comprehensive Private Car insurance policy or Third Party Fire & Theft car insurance policy with E-Assist Smart Driver Personal Accident insurance (SDPA).

2. Car Rental Referral Services
  • Geek Insurance E-Assist will also assist you to arrange for car rental, in the event you require urgent use of another car following a breakdown or an accident.
3. Arrangement for Hotel Accommodation
  • If a breakdown or an accident happens late at night, you may need to spend a night in the area. Geek Insurance E-Assist will assist you with hotel reservation at a nearby hotel.
Charges

1. Benefit No. 1

Labor will be provided for FREE for the minor roadside repairs and / or the emergency towing services. In the event it is not possible to repair your car on the spot, Geek Insurance E-Assist will provide you with free towing of your car up to a maximum limit of RM400 per event (round trip).

However, should the total towing charges exceed RM400, the extra charges incurred shall be borne by your good self.

All costs incurred in the workshop including replacement of car spare parts and road toll charges, if any, will be borne by the member, except for cases with accident claims.

2. Benefits no. 2 and 3

Services provided are purely on referral arrangement basis and all costs incurred will be borne by the Member.
Who Is Eligible?
Eligibility is reserved solely for Geek Insurance 's motor policyholders of Comprehensive Private Car and policyholders of E-Assist Smart Driver Personal Accident insurance (SDPA). Your membership starts upon commencement of your insurance cover and your insurance must be in force at all times for you to enjoy the benefits.

Who Needs Geek Insurance E-Assist?
Any car driver who may encounter car breakdown or accident on the road, be it major or minor. Which means, you or any of your authorized drivers will find Geek Insurance E-Assist services useful and convenient.

Auto Assist And Vehicle Assist Service

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